Terms of service

The agreement between your store and us when you use Sorto. Plain language, no surprises.

Last updated 25 October 2026

These terms apply when a Shopify merchant (“you”) installs or uses Sorto (“the app”), made by TinyFloor (“we”, “us”). By installing the app you agree to them. They sit alongside Shopify’s Terms of Service, which also apply to your store.

What the app does

The app changes the order of products in the collections you choose: pinned products first, the order you pick, and sold-out products last. It never hides, unpublishes or edits products. Turning sorting off for a collection puts back the Shopify sort it had before.

Your account

You use the app through your Shopify store; there’s no separate account. You’re responsible for who on your staff can open it, and for the sorting rules you set.

Plans and billing

  • The Free plan sorts up to 3 collections. Paid plans and their prices are shown in the app and on its App Store listing.
  • Charges are made by Shopify and appear on your Shopify bill. Shopify’s billing terms apply.
  • Free trials end on the date shown when you start them. If you don’t cancel before then, the plan’s price applies.
  • You can change or cancel your plan, or uninstall the app, at any time. Shopify’s billing handles the change for the current billing period. Without a paid plan, you’re on Free.
  • If we raise a price, you’ll be told before it applies to your store, and you can cancel instead.

Acceptable use

Don’t use the app to break the law or Shopify’s rules, interfere with its operation or other merchants’ stores, or try to get at data that isn’t yours. We may suspend access if the app is being misused.

Your data

Your store’s data stays yours. We use it only to run the app, as described in our privacy policy. When you uninstall the app, we delete your store’s data.

Availability and changes

We work to keep the app running and your collections in order, but we can’t promise it will always be available or free of errors. Shopify’s own services and limits can delay sorting. We improve the app over time and may change or retire features; if a change removes something you rely on, we’ll tell you in advance where we can.

Disclaimer

The app is provided “as is”. To the extent the law allows, we make no warranties beyond those in these terms, including that the app will increase your sales.

Limitation of liability

To the extent the law allows, we aren’t liable for indirect or consequential losses, such as lost sales or profits, and our total liability for any claim is limited to what you paid for the app in the 12 months before it. Nothing in these terms limits liability that can’t be limited by law.

Ending these terms

You can stop using the app at any time by uninstalling it. We may end these terms if you seriously break them, or if we stop offering the app, in which case we’ll give you reasonable notice.

Changes to these terms

If we change these terms, we’ll update the date above and tell you in the app about significant changes before they apply. Continuing to use the app after that means you accept the new terms.

Contact

Questions about these terms: apps@tinyfloor.com.